Returns & Exchanges

At Cerwin-Vega, we stand by the performance and quality of our pro audio and mobile equipment. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Return Request

Visit our online Returns Portal with your order number and email address to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Equipment

Securely pack the items in their original factory packaging, including all manuals, cables, and accessories to ensure a full refund.

3

Label and Ship

Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of the returned gear, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing