Frequently Asked Questions
Everything you need to know about your high-performance audio experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do Cerwin-Vega products come with a warranty?
Yes, all authentic Cerwin-Vega products purchased through authorized dealers include a limited manufacturer's warranty covering defects in materials and workmanship. Duration varies by product category.
What is your return policy for audio equipment?
We offer a 30-day return policy for items in their original packaging and condition. Please note that shipping fees are non-refundable and a restocking fee may apply to certain opened electronics.
How can I track the status of my shipment?
Once your order departs our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor its progress.
Do you offer international shipping?
Currently, we only ship directly to addresses within the United States and Canada. For other regions, please consult our authorized international distributor list.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.